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<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">Ensure the mist outlet tube&#x2019;s sealing ring is intact and the oil pipe is not bent or blocked. Clean the diffuser nozzle with cold soapy water if necessary. If the problem persists, contact our Customer Care Team for further support.</span></p><p><br></p>

<p>Check the sealing ring of the mist outlet tube to ensure it is not damaged. Further, inspect the oil pipe to confirm that it is not bent or blocked.</p>
<p>To optimise diffusion, clean the diffuser nozzle. You can do this by taking apart the white diffuser head, cleaning with cold soapy water.</p>
<p>Still experiencing diffusion problems? Check the spray nozzle. If it appears loose, please tighten. If issues persist, please switch to the replacement nozzle.</p>
<p>If the issues are persisting, please contact us on 1300 731 680 (Monday to Friday, 9am to 5pm AEST) or help@scentaustralia.com.au to get in touch with our team.</p>
<p></p>

I can't smell my Element Diffuser's fragrance

Powered Diffusers

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Returns & Warranty

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My Micro Oil bottles slightly vary in the amount that they are filled.

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What scent does Ashley Furniture use?

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Fragrance Oils

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If we have cats, is burning the Concrete Candle safe?

I can't undo my oil bottle lid

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Product Care & Saftey

How do you keep your house smelling good?

What is the fragrance at the Crown Casino?

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Do you have anything that smells like a Hotel?

What is the best fragrance for your home?

What is the fragrance at Kookai?

What is the fragrance at Chadstone Shopping Centre?

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What is the fragrance at Coco Republic?

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What is the fragrance at Crystalbrook Bryon Bay?

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What is the fragrance at David Jones?

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What fragrance smells like London by Burberry?

What fragrance smells like Quercus by Penhaligon?

What smells like Figuier by Diptyque?

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What fragrance smells like Baies by Diptyque?

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What is the fragrance used by A by Adina?

What fragrance should I have at my wedding?

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What fragrance is similar to Melbourne (fromally New York)?

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Fragrance Recommendations

I can't smell my Element Diffuser's fragranceUpdated a month ago