I can't smell my Element Diffuser's fragranceUpdated 18 days ago

Check the sealing ring of the mist outlet tube to ensure it is not damaged. Further, inspect the oil pipe to confirm that it is not bent or blocked.

To optimise diffusion, clean the diffuser nozzle. You can do this by taking apart the white diffuser head, cleaning with cold soapy water.

Still experiencing diffusion problems? Check the spray nozzle. If it appears loose, please tighten. If issues persist, please switch to the replacement nozzle.

If the issues are persisting, please contact us on 1300 731 680 (Monday to Friday, 9am to 5pm AEST) or [email protected] to get in touch with our team.